Help

If you are having any problems with your order, or problems using our website to purchase goods, please contact us directly at info@spycameracctv.com or 0117 325 2470. Alternatively CLICK HERE to visit our comprehensive BUYER'S GUIDE page, which contains all the answers to questions you may have about all of our products and ordering.

At SpyCameraCCTV we believe in quality, and that includes doing everything we can for our customers to have a pleasant and enjoyable experience when ordering with us. Please see below for ways in which we push ourselves to achieve this:

1. Product Quality
We only supply the highest quality products which are designed and manufactured by ourselves. We are focused on being the best value for money.

2. Exclusive Range
Our range of cameras and accessories are only available from us and no one else! Other sites may have similar looking products but we assure you, they are not the same quality.

3. CCTV Specialists
We only sell CCTV and Spy Camera associated products. We are specialists in our field and have over 8 years experience in retailing online and providing an exceptional service to all of our customers.

4. 2 Year Guarantee on all Products
We’re so confident in the quality and performance of all of our products, we are proud to provide a 2 year guarantee. If your product ever lets you down, we will do our utmost to resolve the issue and will replace any defected product immediately.

5. Reputation
Over the course of 8 years we have built a fantastic reputation for quality products, value for money and exceptional customer service. Take a look at our testimonials page if you still aren’t sure!

6. Rapid Dispatch & Delivery
All orders placed before 3pm are dispatched from our UK warehouse, same day! We have a great selection of delivery options available, and can guarantee next day delivery if requested.

7. Company Size
SpyCameraCCTV is just one arm of a much larger company called Open 24 Seven Limited who are UK based. Have confidence in buying from a professional LTD and VAT registered organisation.

8. VAT Included – No Hidden Costs
We include an including VAT and excluding VAT price for all of our products. We DO NOT add VAT or any other hidden cost. What you see is what you pay for.

9. Designated Technical Support Team
Our technical support team is available to answer any technical issues you may have with any product you have purchased from us. They can offer expert technical support via email or phone every working day. Just call 0117 325 2470 Mon-Fri 9am–11am and 3pm–5pm. We even provide a local number.

10. Easy Payment Options
You can pay using our Secure Payment Gateway using a Debit or Credit Card. Alternatively you can pay by PayPal.